Instagram DM Sales Automation for SMBs

Try the demo

You're a customer messaging Coral Boutique.

Coral Boutique is a sample boutique we built for the demo. Message it like a real customer, products, sizes, delivery, payment. The agent responds in the brand's voice.

Ask anything a real customer might ask
Replies match Instagram DM style
10-message demo limit

For your business, we train the agent on YOUR catalog, brand voice, and past DMs.

What's included

Everything your sales agent can do

Product Q&A

Answers questions about your catalog in your brand voice, instantly, around the clock.

Sizing & Fit Guidance

Walks customers through size charts, fit notes, and recommends based on their description.

Order Taking

Collects delivery details, confirms payment method, locks in the order. Hand-off to your team if needed.

Payment Confirmation

Cash on Delivery, BML transfer, prepayment, confirms what works and routes accordingly.

Consultation Booking

For services or VIP clients, books a discovery call directly into your calendar.

Smart Handoff

Edge cases get routed to your team with full context. No fake answers, ever.

How we build it

From first call to live in 5 days

Discover

30-minute call. We learn your products, typical customer questions, and brand voice.

Train

We feed past DMs, captions, and product info. The agent learns your tone, slang, emoji style.

Launch

Live in your DMs. We monitor the first week, refine prompts, hand over full control.

FAQ

Common Questions

Will this get my Instagram account banned?

No, because Kaizora builds exclusively on the official Instagram Graph API through Meta Business. The accounts that get banned are running grey-zone browser-extension bots (Jarvee, Inflact, password-login scrapers). InstantDM's 2026 guidance is explicit: Meta's current detection systems flag those accounts and can permanently ban them within hours. Official API integrations through approved Meta Business Partners are explicitly permitted.

How is this different from ManyChat?

ManyChat uses keyword triggers and pre-built decision-tree flows it breaks the moment a prospect goes off-script. ManyChat Pro starts at $15/month and pricing scales with active contacts as your volume grows (per its public pricing page). A Kaizora agent uses GPT-4 with context memory, holds a real conversation, qualifies the lead against your criteria, and books the call. ManyChat charges monthly per active contact, scaling with your volume; Kaizora's pricing model is scoped per project on the discovery call.

What kinds of conversations can it handle?

Inbound DMs from ads, story replies, comment-to-DM triggers, cold replies, and follow-ups when prospects ghost. The agent answers product questions, handles price objections, qualifies for budget and timeline, and books a call on Calendly or a CRM handing off to a human the moment intent crosses a threshold you set.

Can it handle DMs in multiple languages?

Yes. GPT-4 supports more than 50 languages natively. Common builds include English + Spanish, English + Arabic, English + Portuguese, depending on client market.

What stack does it run on?

OpenAI for reasoning, Instagram Graph API via Meta Business Suite for messaging, Supabase or Airtable for conversation memory, and Calendly/Cal.com/HubSpot for booking, with a custom orchestration layer connecting them. Optional: Pinecone for product-catalogue RAG.

Can a human jump in mid-conversation?

Yes. The default build includes a Slack notification when intent score crosses a threshold, a "pause AI" button per conversation, and full thread context handed to whoever takes over.

Sell on Instagram while you sleep.