A custom AI agent that books, reschedules and reminds inside WhatsApp, Instagram and Messenger threads. Cuts no-shows with automated 48 / 24 / 2-hour nudges. Built for clinics, salons, agencies, coaches and any growing business that lives in DMs.
This is Bloom Clinic's AI booking assistant. Try booking an eye test, asking about availability, or enquiring about a specific doctor. The agent collects your details and confirms your slot naturally.
Sample built for the demo. Your live version is connected to your actual availability sheet, booking tools, and business information.
A customer messages your WhatsApp Business number, the AI agent understands the request (text or voice note), checks your real-time calendar availability, proposes slots, confirms the booking, sends a confirmation message, and creates the calendar event all inside the WhatsApp thread, no separate booking page.
Yes. The same agent runs across WhatsApp Business, Instagram Direct, and Facebook Messenger using Meta's official APIs. The calendar and CRM stay unified across channels. According to Meta's June 2023 announcement (covered by TechCrunch), the WhatsApp Business App alone crossed 200 million monthly active users, up from 50 million in 2020 the underlying channel is enormous globally.
The system sends automated reminders at 48 hours, 24 hours, and 2 hours before the appointment. Customers can confirm, reschedule, or cancel by replying. OpenClaw's published case data cites a 60% drop in no-shows and 2.5x more booked appointments for clients running the full reminder + AI booking stack; Synthflow's Medbelle case study reports a 60% increase in scheduling efficiency and 2.5x more booked appointments.
Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity, and any platform with an API. Custom integrations into clinic management systems and salon software are supported when needed.
Yes. WhatsApp voice messages are transcribed through OpenAI Whisper, then processed the same as text. This matters in markets where voice notes are how customers actually communicate (LATAM, MENA, India, Southeast Asia).
Yes for the scheduling layer. For anything touching patient data or regulated medical records, we recommend the AI handles booking and reminders while clinical info stays in your existing system. We can scope a HIPAA-aligned architecture on request.
24/7 AI customer support across WhatsApp, Instagram, and Facebook. Answers any question from your knowledge base, instantly.
Every new Google review is detected and replied to automatically with a personalised, brand-voice response. Zero manual effort.